A different kind of
Independent Medical Examination company.

Technology driven, person-centered philosophy, and privately-owned and operated by a Regulated Healthcare Practitioner - we only provide Independent Medical Examinations (IME). Benchmark provides a comprehensive range of IME with national coverage to Property and Casualty Insurers, Group Life and Health Insurers, Government, Employers, and the legal community.


It's not just another service, it's the only thing we do.

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What happened to trust, reliability & service?

Decreased demand, downward pricing pressures, declining profit margins, and industry consolidation – the IME industry has changed significantly over the last decade with poor customer service and lower quality reports.


Benchmark is changing all of this.


OUR IME PROCESS

24/7/365 Secure online access


Get access to all of your files, documents, and reports through a secure proprietary online portal. Anytime. Anywhere.

Clear and defensible reports you can rely on


Organized, reliable, and defensible reports. We only use Regulated Healthcare Practitioners for quality control.

We're here when you need us


Contact our team, ask us questions, and let us guide you through the IME process. We have full-time Regulated Healthcare Practitioners on staff, fully accessible to answer your questions.

Our IME Process

Benchmark utilizes professional staff, Regulated Healthcare Practitioners, and state-of-the-art proprietary software technology to provide a seamless, straightforward, and effective IME experience. Our objective is to make it easy for you to get your IME right the first time, without the administrative burden of a traditional IME company.

Start
with your first IME

When you work with Benchmark, you get more than just an IME... experience the Benchmark difference.

Submit
your IME referral online

Utilize a proprietary online portal to quickly, efficiently, and securely submit and track your IME referral.

Receive
a quality IME report

Our ISO 9001:2008 certified management system, CARF accreditation, and use of Regulated Healthcare Practitioners for quality control ensures that you receive a quality IME.

What You Get with Benchmark

Regulated Healthcare Practitioners


We only use experienced Regulated Healthcare Practitioners in our quality control process to ensure you benefit from objective, clear and concise reports, everytime.

Upload & send documents


We sort, categorize, and map your documentation to the appropriate file for you.

Send us your referral


We'll set up what you need and take care of the rest.

Centralize your information


Keep all your files in one secure location for easier management and improved quality control.

Complete control


A customizable proprietary software platform that allows you to select your questions and set your preferences for IMEs that is specific to your workflow.

Available anytime, anywhere


Your service request, ability to communicate with us and reports are available online, anytime.

Prices that don't compromise


Through the use of proprietary technology, we maintain highly competitive rates without compromising report and service quality.

Around the clock accessibility


We make sure everything is available for you 24/7/365.

Highest levels of security and redundancy


Premium 2048 BIT SSL security, full encryption, multi-factor authentication, VMware virtualization, full redundancy, separation between the database and application server, and Tier III hosted servers, your information and data is well protected.

Mediation/arbitration/court support


We know that our reports may go the distance, which is why we make sure they can stand the test.

Key point of differentiation?
A proprietary online software platform.

Built modularly to fit the exact requirements of any workflow, ExpeFlow was specifically designed to be flexible and robust in order to avoid the pitfalls of users "jumping" through multiple systems. ExpeFlow is a complimentary solution that enhances the functionality of existing systems. It is fully flexible and has a customizable rules/workflow engine that is designed to enhance and support medical and healthcare claims management and the IME process, reduce training, increase efficiency, and reduce support burden.


LEARN MORE ABOUT THIS TECHNOLOGY

Let's meet and you'll see why we're different.

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Schedule a Meeting

Call us directly at 1.888.293.3601 to schedule a meeting or fill out the form below.

A Benchmark IME Coordinator will get in touch with you within 1 to 2 business days to setup an ideal time to give you a demonstration of our system, answer any questions you may have and get you started on a new path to managing your IME's.


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Submit a Referral

Referrals can be made in the following manner:

Phone: 905.827.4248
Toll Free: 1.888.293.3601
Fax: 905.827.6085

Online: ExpeFlow

If you have existing files with us or are interested in submitting referrals online using the proprietary ExpeFlow software application, please contact one of our intake coordinators at 905.827.4248 or toll free at 1.888.293.3601 for a user name and password.


Already have a username & password?
CLICK HERE TO ACCESS EXPEFLOW