Decreased demand, downward pricing pressures, declining profit margins, and industry consolidation – the IME industry has changed significantly over the last decade with poor customer service and lower quality reports.
Benchmark is changing all of this.
24/7/365 Secure online access
Get access to all of your files, documents, and reports through a secure proprietary online portal. Anytime. Anywhere.
Clear and defensible reports you can rely on
Organized, reliable, and defensible reports. We only use Regulated Healthcare Practitioners for quality control.
We're here when you need us
Contact our team, ask us questions, and let us guide you through the IME process. We have full-time Regulated Healthcare Practitioners on staff, fully accessible to answer your questions.
Benchmark utilizes professional staff, Regulated Healthcare Practitioners, and state-of-the-art proprietary software technology to provide a seamless, straightforward, and effective IME experience. Our objective is to make it easy for you to get your IME right the first time, without the administrative burden of a traditional IME company.
When you work with Benchmark, you get more than just an IME... experience the Benchmark difference.
Utilize a proprietary online portal to quickly, efficiently, and securely submit and track your IME referral.
Our ISO 9001:2008 certified management system, CARF accreditation, and use of Regulated Healthcare Practitioners for quality control ensures that you receive a quality IME.
Regulated Healthcare Practitioners
We only use experienced Regulated Healthcare Practitioners in our quality control process to ensure you benefit from objective, clear and concise reports, everytime.
Upload & send documents
We sort, categorize, and map your documentation to the appropriate file for you.
Send us your referral
We'll set up what you need and take care of the rest.
Centralize your information
Keep all your files in one secure location for easier management and improved quality control.
A customizable proprietary software platform that allows you to select your questions and set your preferences for IMEs that is specific to your workflow.
Available anytime, anywhere
Your service request, ability to communicate with us and reports are available online, anytime.
Prices that don't compromise
Through the use of proprietary technology, we maintain highly competitive rates without compromising report and service quality.
Around the clock accessibility
We make sure everything is available for you 24/7/365.
Highest levels of security and redundancy
Premium 2048 BIT SSL security, full encryption, multi-factor authentication, VMware virtualization, full redundancy, separation between the database and application server, and Tier III hosted servers, your information and data is well protected.
We know that our reports may go the distance, which is why we make sure they can stand the test.
Built modularly to fit the exact requirements of any workflow, ExpeFlow was specifically designed to be flexible and robust in order to avoid the pitfalls of users "jumping" through multiple systems. ExpeFlow is a complimentary solution that enhances the functionality of existing systems. It is fully flexible and has a customizable rules/workflow engine that is designed to enhance and support medical and healthcare claims management and the IME process, reduce training, increase efficiency, and reduce support burden.