Built through customer input

ExpeFlow was built from the ground up with feedback from Property and Casualty Insurers, Group Life and Health Insurers, healthcare practitioners, the IME industry, and especially the end user.

Customize it to your needs

ExpeFlow is designed to standardize all common processes and procedures and has a fully customizable business rules engine that drives workflow so that all users must follow a common path. The ExpeFlow system makes it easy to customize any workflow, so that it truly meets the needs & best practices of a customer.

Multi-factor authentication

ExpeFlow has multi-factor authentication and full encryption so that even a lost or stolen password won't work for unwanted visitors.

Tier III hosting

ExpeFlow is hosted in a Tier III data facility with secured servers, built-in redundancy, and daily backups ensure your information and data is secure and accessible.

Premium 2048 BIT SSL security

With the latest servers, VMware virtualization, full redundancy, and separation between the database and application server, your information and data is protected.

Office security

We ensure that our standards for security and privacy are followed, we provide complete tracking of all access points to our system, and mandate that all employees undergo criminal record checks.

Fully adaptable to accommodate your needs and workflow

ExpeFlow was specifically designed to be flexible and robust in order to avoid the pitfalls of users "jumping" through multiple systems. ExpeFlow is a complimentary solution that enhances the functionality of existing systems. It is fully flexible and has a customizable rules/workflow engine that is designed to enhance and support any file management process, reduce training, increase efficiency, and reduce support burden.

Large or small, it doesn't matter

Two people or two thousand people, our software application is designed for complete scalability. ExpeFlow is a full enterprise class system that is capable of handling the business transactions and workflow of an entire company.

Online document management

An online document management system makes it easier to deal with and manage large volumes of documents, multi-year files, as well as centralizing documents with disparate origins and file types ranging from paper through to phone calls and email.

Intuitive workflow that "guides" the user

ExpeFlow walks a user you down a customized and dynamic decision making tree based on a customer's workflow, ensuring consistent file handling by all parties involved.

Monitoring progress and organizing next steps

ExpeFlow's intelligent cycle time engine tracks the progress of all files and proactively advises users on their next steps via messages and a convenient calendar.

System activity tracking

By carefully examining a specific workflow, ExpeFlow is designed to drive users down a best practices approach. Every action taken by a user and any page visited is tracked so that you always know the progress of your workflow. ExpeFlow has been able to make new advances in efficiency in areas that were previously extremely hard to automate.

Pre-designed & customizable reports

All data can be captured and compiled into either templated reports or defined into custom reports based on your needs.